People like to know you're listening, and something as simple as a clarification question shows not only that you are listening but that you also care about what they're saying. You'll be surprised how much respect and appreciation you gain just by asking good questions.
Usually, I am a compulsive person, and I need - sometimes urgently - to paint... Painting is close to poetry, is a kind of poetry expressed visually. It has to be spontaneous, rapid - at least in my case.
