Helping doing business easier, we choose the name Alibaba because it is a global company. It is founded in China, but it was created for the world.
Copy Quote View & ShareWhen we started the e-commerce, nobody believed that China would have e-commerce because people believed in 'guang-shi,' face-to-face, and all kinds of network in traditional ways. There's no trust system in China.
Copy Quote View & ShareThe world is getting so small. Young people are mobile; they want to travel around the world. When you travel around the world, you exchange culture, you want to make friends, you want to exchange things.
Copy Quote View & ShareWe should keep on going along the path of globalization. Globalization is good... when trade stops, war comes.
Copy Quote View & ShareHelp young people. Help small guys. Because small guys will be big. Young people will have the seeds you bury in their minds, and when they grow up, they will change the world.
Copy Quote View & ShareMy vision is to build an e-commerce ecosystem that allows consumers and businesses to do all aspects of business online.
Copy Quote View & ShareOur philosophy is that we want to be an ecosystem. Our philosophy is to empower others to sell, empower others to service, making sure the other people are more powerful than us. With our technology, our innovation, our partners - 10 million small business sellers - they can compete with Microsoft and IBM.
Copy Quote View & ShareA trade war would be a disaster for the world. It's very easy to slip into a trade war.
Copy Quote View & ShareI want to change history, do something important in my life, and influence individuals like we have with millions of small businesses on Alibaba. Then they love and respect you because you made their life important.
Copy Quote View & SharePeople say, 'Well you know the economy's bad, so China consumption will be low. No, totally different. You Americans love to spend tomorrow's money, and other people's money maybe... We Chinese love to save money.
Copy Quote View & ShareThere are big problems that change the world. If we are working together, that will make us understand each other, appreciate each other, help each other.
Copy Quote View & ShareI respect Apple. It's a great company that changed the world, especially the mobile time.
Copy Quote View & ShareOur philosophy is that we want to be an ecosystem. Our philosophy is to empower others to sell, empower others to service, making sure the other people are more powerful than us. With our technology, our innovation, our partners - 10 million small business sellers - they can compete with Microsoft and IBM.
Copy Quote View & ShareA trade war would be a disaster for the world. It's very easy to slip into a trade war.
Copy Quote View & ShareThe world needs new leadership, but the new leadership is about working together.
Copy Quote View & ShareThe most important thing is to make the technology inclusive - make the world change. Next, pay attention to those people who are 30 years old, because those are the internet generation. They will change the world; they are the builders of the world.
Copy Quote View & ShareWe should keep on going along the path of globalization. Globalization is good... when trade stops, war comes.
Copy Quote View & ShareIf we work so hard and put all the money in the hospital to buy medicine - it will be a disaster. Why we should work? So without a healthy environment of this Earth, no matter how much money you make, no matter how wonderful you are, you have a bad disaster.
Copy Quote View & ShareI even don't dare to watch our stock price, because this is what other people think who you are. I dare not watch it. I think, let the market take care of themselves; we should take care of the business.
Copy Quote View & ShareOn privacy issues, it's just like hundreds of years ago when people said, 'I would rather put my money under my pillow than in a bank.' But today, banks know how to protect money much better than you do. Today, we may not have the answers to privacy issues, but I believe our young people will come up with the solutions.
Copy Quote View & ShareI want to change history, do something important in my life, and influence individuals like we have with millions of small businesses on Alibaba. Then they love and respect you because you made their life important.
Copy Quote View & ShareTrust the young people; trust this generation's innovation. They're making things, changing innovation every day. And all the consumers are the same: they want new things, they want cheap things, they want good things, they want unique things. If we can create these kind of things for consumers, they will come.
Copy Quote View & ShareIf you're doing business, not that simple to only buy. You have to create something. You have to create something that never exist for the future.
Copy Quote View & ShareThe lessons I learned from the dark days at Alibaba are that you've got to make your team have value, innovation, and vision. Also, if you don't give up, you still have a chance. And, when you are small, you have to be very focused and rely on your brain, not your strength.
Copy Quote View & ShareAs a company, we have to be very transparent. We are in a business very related to finance, and I want this company to last long, and I want this company to be audited by everyone.
Copy Quote View & ShareIn the beginning I just wanted to survive. For the first three years, we made zero revenue. I remember many times when I was trying to pay up, the restaurant owner would say, 'Your bill was paid.' And there would be a note saying, 'Mr. Ma, I'm your customer on the Alibaba platform. I made a lot of money, and I know you don't, so I paid the bill.'
Copy Quote View & ShareAs a company, we have to be very transparent. We are in a business very related to finance, and I want this company to last long, and I want this company to be audited by everyone.
Copy Quote View & ShareEvery government says they love small businesses, but what have they done for them? We should pull down all the barriers.
Copy Quote View & ShareI'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes.
Copy Quote View & ShareI want to change history, do something important in my life, and influence individuals like we have with millions of small businesses on Alibaba. Then they love and respect you because you made their life important.
Copy Quote View & ShareI don't shop online, but my wife buys everything at home. We buy sea crabs, fresh crabs, all kinds of things.
Copy Quote View & ShareI flunked my exam for university two times before I was accepted by what was considered my city's worst university, Hangzhou Teachers University. I was studying to be a high school English teacher. In my university, I was elected student chairman and later became chairman of the city's Students Federation.
Copy Quote View & ShareIBM, Microsoft, the profit they made was larger than the top four banks in China put together... But where did the money go?
Copy Quote View & ShareMy job is making money, helping other people make money. I am spending money, trying to make sure more people get rich, because you cannot spend a lot of money, right? So my job is spending money, helping others. This is a headache.
Copy Quote View & ShareThe most important thing is to make the technology inclusive - make the world change. Next, pay attention to those people who are 30 years old, because those are the internet generation. They will change the world; they are the builders of the world.
Copy Quote View & ShareI don't think I'm a workaholic. Every weekend, I invite my colleagues and friends to my home to play cards. And people, my neighbors, are always surprised because I live on the second floor apartment, and there are usually 40 pairs of shoes in front of my gate, and people play cards inside and play chess. We have a lot of fun.
Copy Quote View & ShareOur focused customers are small business and young people. We did a great job in China. How can we help those young people in India, in Pakistan, in Africa. If they can use in the same ways.
Copy Quote View & ShareWe should keep on going along the path of globalization. Globalization is good... when trade stops, war comes.
Copy Quote View & ShareIf you're doing business, not that simple to only buy. You have to create something. You have to create something that never exist for the future.
Copy Quote View & ShareI call Alibaba '1,001 mistakes.' We expanded too fast, and then in the dot-com bubble, we had to have layoffs. By 2002, we had only enough cash to survive for 18 months. We had a lot of free members using our site, and we didn't know how we'd make money. So we developed a product for China exporters to meet U.S. buyers online. This model saved us.
Copy Quote View & ShareThe lessons I learned from the dark days at Alibaba are that you've got to make your team have value, innovation, and vision. Also, if you don't give up, you still have a chance. And, when you are small, you have to be very focused and rely on your brain, not your strength.
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