In the early 1990s, Americans used their home phone lines to connect their desktop computers to the Internet via ISPs like AOL, Earthlink, or Netzero. Back then, the ISPs didn't have cost-effective technology to select particular sites for blocking or privileging.
I do a little fact checking now and then. Other than that its impact is simply that email has revolutionized communication for me, and my website has built up a community of readers, which is a lot of fun.
It's always sad if anybody you know has a personal problem.