Peter Drucker quotes

The most important thing in communication is hearing what isn't said.

Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.

Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.

Business, that's easily defined - it's other people's money.

Never mind your happiness; do your duty.

People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.

Manners are the lubricating oil of an organization. It is a law of nature that two moving bodies in contact with each other create friction. This is as true for human beings as it is for inanimate objects.

Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.

When a subject becomes totally obsolete we make it a required course.

Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals', the ones who somehow know how to teach.

The best way to predict the future is to create it.

No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.

Rank does not confer privilege or give power. It imposes responsibility.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

The computer is a moron.

A manager is responsible for the application and performance of knowledge.

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

Time is the scarcest resource and unless it is managed nothing else can be managed.

Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'

Making good decisions is a crucial skill at every level.

Plans are only good intentions unless they immediately degenerate into hard work.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

The only thing we know about the future is that it will be different.

Today knowledge has power. It controls access to opportunity and advancement.

Time is the scarcest resource and unless it is managed nothing else can be managed.

Most of what we call management consists of making it difficult for people to get their work done.

We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The best way to predict the future is to create it.

A manager is responsible for the application and performance of knowledge.

Today knowledge has power. It controls access to opportunity and advancement.

My greatest strength as a consultant is to be ignorant and ask a few questions.

The purpose of a business is to create a customer.

Rank does not confer privilege or give power. It imposes responsibility.

Business, that's easily defined - it's other people's money.