In the U.S., women smile more than men. In the U.K., there's no difference between men and women.
Copy Quote View & SharePeople communicate anger of course through facial expressions, but in voice, there's a wider spectrum, like cold anger and hot anger and frustration and annoyance, and that entire spectrum is a lot clearer in the voice channel.
Copy Quote View & ShareIf you're a content creator looking to elicit a certain emotion, we can validate that. In cases where an ad is trying to elicit humor, we can tell you if people get the jokes or not by the number of people who smile, the intensity of the smile, and the timing of the smile.
Copy Quote View & ShareAs more and more of our lives become digital, we are fighting a losing battle trying to curb our usage of devices in order to reclaim our emotions. So what I'm trying to do instead is to bring emotions into our technology and make our technologies more responsive.
Copy Quote View & ShareBy humanizing technology, we have this golden opportunity to reimagine how we connect with machines, and therefore, how we, as human beings, connect with one another.
Copy Quote View & ShareI very purposely have an open communication culture, where I encourage employees to approach me with their ideas without dominating them.
Copy Quote View & ShareA lot of our communication has now become digital, and it does not mimic the natural way we have evolved to communicate with each other, so it's almost like we have this muscle, these social-emotional skills, and they're atrophying, right?
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