Susan Cain quotes

In most job interviews, people say they are looking for people skills and emotional intelligence. That's reasonable, but the question is, how do you define what that looks like?

One thing I'm hearing a lot is from teachers who have felt that there's something wrong with the extreme group learning, but felt like they couldn't say that out loud. And apparently the discussion is now opening up. I think change is going to be a long time coming.

We need to do teacher training to educate them about what temperament means. Shyness is painful and you want to help a child with shyness - but the underlying temperament of being a careful, sensitive person is to be honoured, valued and respected.

All personality traits have their good side and their bad side. But for a long time, we've seen introversion only through its negative side and extroversion mostly through its positive side.

Most people who have grown up introverted in this very extroverted culture of ours have had painful experiences of feeling like they are out of step with what's expected of them. Parenting can pose unique challenges for introverted parents, who fear that their own painful experiences will be repeated in their children's lives.

Shyness is about the fear of social judgments - at a job interview or a party you might be excessively worried about what people think of you. Whereas an introvert might not feel any of those things at all, they simply have the preference to be in a quieter setting.